Our new online booking system works without needing you to log in or remember any passwords every time you need to book a haircut. It also prevents no-shows, a problem we had constantly with our former booking system. Instead of banning our clients who booked but never showed up we decided to switch to a more robust system. Yes, we agree that it is not very convenient to input credit card info every time, and we communicated this to the software provider of this system. Although it may take some time, they are working on improving the system to make the booking process more seamless soon.
Our cancellation/reschedule/no-show policy:
Please be advised that NO charge will be applied to your credit/debit card unless you violate our cancellation policy, which requires you to reschedule or cancel at least 2 hours before the beginning of your appointment or you may be charged a cancellation fee of 100% of the cost of your service. Clients booking two or more appointments but showing up for one will be charged the cancellation fee. In order to treat everyone equally, no exceptions will be made.